Black Waves

Shipping within the UAE:

• Shipping takes 7-14 working days by a third-party courier company.
• Shipping charges is covered by the customer with a flat shipping rate of AED 30-50 on domestic orders.

Shipping international:

• Shipping takes 7-21 working days by a third-party courier company.
• Shipping charges is covered by the customer and delivery Fees outside UAE will be mentioned on the checkout page depending on the country and location.

REFUND POLICY

Refund, return or exchange are not possible

• in case of any mistake in the order from our side, item will be replaced, subject to informing us within 7 working days from the delivery date.
• alterations are possible with additional charges 50 AED and delivery charges are covered by customer. 

CANCELLATION POLICY

• Customer can not cancel or change their order once order is placed.

For more details click here