Delivery, Returns & Refunds
Delivery/Shipping Policy
BY AMAL ABAYA & CLOTHING is a UAE based company.
Shipping within the UAE:
- Shipping takes 7-14 working days by a third-party courier company. (Time can be extended during Eid periods)
- Shipping charges is covered by the customer with a flat shipping rate of AED 30-50 on domestic orders.
- For additional questions on our shipping policy, please email us on byamal.clothing@gmail.com
Shipping international:
- Shipping takes 7-21 working days by a third-party courier company.
- Shipping charges is covered by the customer and delivery Fees outside UAE will be mentioned on the checkout page depending on the country and location.
- For additional questions on our shipping policy, please email us on byamal.clothing@gmail.com
Avoid any delivery delay by providing your full address along with your contact details.
REFUND POLICY
Refund, return or exchange are not possible
- in case of any mistake in the order from our side, item will be replaced, subject to informing us within 7 working days from the delivery date.
- alterations are possible with additional charges 50 AED and delivery charges are covered by customer.
CANCELLATION POLICY
- Customer can not cancel or change their order once order is placed.
- Any order that is sent out for delivery and not recieved by the customer or there is no reply from the customer within 1 month are considered canceled and no refund will be issued.